FAQ's

Are your decants genuine?

Yes — always. We source all fragrances directly from authorised retailers or trusted distributors, and every decant is filled by hand in a syringe, controlled environment to ensure purity and authenticity.

Do you ship outside the UK?

Currently, we ship exclusively within the United Kingdom. We’re focused on offering exceptional service locally — but we hope to expand in the near future.

What sets you apart from others?
  • Exquisite presentation with minimal, elegant packaging
  • Impeccable hygiene and care during decanting
  • Fast dispatch and reliable UK shipping
  • A curated selection of rare, sought-after fragrances
  • A passion for quality, transparency, and detail

We're not just a store — we're a fragrance experience.

I have a question that’s not listed here — what should I do?

We’d be delighted to assist. Reach out to our team at info@prestigescentz.com and we’ll respond as promptly and thoughtfully as possible.